Apologies for those having trouble signing up.
Here’s a couple of FAQ that might resolve your problem.
If the issue persist, please take a screenshot of the problem (Press PrtSc button on your keyboard, paste onto eg Words) and send it to firstname.lastname@example.org
We’ll respond within 1-2 business days.
The FAQ as below:
1. CANNOT REGISTER – Make sure you’ve signed up with 8packs.com first. Verify and click the link from that registration email, or you won’t be able to proceed. View the PDF guide here http://www.singaporeathletics.org.sg/downloads/1144
2. NO RESPONSE AFTER CLICKING – Most likely web browser (Internet Explorer) compatibility issue. Try using Chrome, Firefox or Safari web browser.
3. HOW TO SIGN UP MORE THAN ONE PERSON – Use “Event Pass” function when you log in.
4. GROUP DISCOUNT – Not applicable during early bird (http://venusrun.sg/categories). Early bird period – 1 December 2013 to 14 December 2013. Normal period – 15 December 2013 to 31 January 2014.
5. DISCOUNT CODE – Not applicable during early bird.
6. WHY CAN’T I GET INTO MY 8PACKS ACCOUNT? – You might have used 8packs with prior events to X-Bionic Venus Run 2014. Go into your email inbox, search for 8packs login/password email. From there log-in and sign-up to X-Bionic Venus Run 2014 at http://register.venusrun.sg
7. IS THE TIGHTS GIVEN WITH THE X-BIONIC VENUS RUN EFFEKTOR TEE? – Yes, it is part of the Runner’s entitlement when you opt-in to sign-up to the mailing news during online registration. Your tights sizing will be based on your tee size that you input during online registration. Those who opt-out, that don’t wish to receive Venus Run related mailing news from us, will not get the tights valued at S$160 each pair.
8. CAN I STILL CHANGE MY MAILING LIST TO OPT-IN STATUS – Yes you can, login via your 8packs account info at http://register.venusrun.sg, and change your mailing settings.
9. I’M CONFUSED BY THE TICKBOX FOR THE MAILING LIST – If you untick the box, you agree to receive the mailing list and you will get the tights.
10. CAN I BUY X-BIONIC VENUS RUN EFFEKTOR TEE AFTER/DURING THE EVENT – Currently not. It is limited stock, only 5,000 pieces was specially engineered and created for this special event. Once the online registration hits 5,000 we’re closing the registration and will not extend it. While stock last only. The value of the tee is S$180.
11. WHAT IS THE VALUE OF GIVEAWAYS IF I SIGN-UP? – S$180 X-Bionic Venus Run Effektor Tee and S$160 of X-Bionic tights (when you opt-in to sign-up mailing list for the tights). A total value of S$340 giveaway for S$45 paid (Eg. Fee for a one ‘Open’ caregory slot during Normal period).
13. HOW ABOUT THE KIDS TEE, IS IT X-BIONIC EFFEKTOR MATERIAL TOO? – No it isn’t. It’s dry-fit material.